FAQs:

  • Q. When are you open?
  • A. We are here for you 24hr a day 7 days a week apart from Christmas and Boxing Day.
  • Q. What is the nearest station to you?
  • A. Liverpool Street Station and Tube is the nearest to us.
  • Q. How do I place an order with you?
  • A. It couldn’t be easier to place an order with us! Just order online or call us on 020 7283 4889.
  • Q. What area do you deliver to?
  • We deliver to E1, EC1, EC2, EC3 and EC4 for free for orders over £150. We have a £30 delivery charge for orders under £150 to these delivery areas.  We have a £30 delivery charge to N1, NW1, WC1, WC2 and W1.  Outside this area please give us a call for a delivery charge quote.  Please place order before 12 noon day before (weekday). Remember you can also use Deliveroo, Uber Eats, Just Eat for Business etc.
  • Q. Is there a minimum spend?
  • A. No minimum spend for Click & Collect or Eat In.
  • Q. I’ve placed an order and I want to amend the numbers – can I do this?
  • A. Of course! just give us a call.
  • Q. Can I book a table at any time of night?
  • A. Yes you can, during certain hours we do take a deposit for bookings.
  • Q. What is the maximum booking you take?
  • A. You can book up to 40 people.
  • Q. Can I have a private party at Polo Bar?
  • A. Hire the top floor of Polo Bar for up to 4 hours, with room for 40, there is no hire charge, but we have a minimum spend of £800 to £2000 depending on day and time.
  • Q. Can you cater for special dietary requirements?
  • A. Absolutely - just add it to the notes section, and we will advise you what we can do.
  • Q. Where do your ingredients come from?
  • A. Our ingredients are sourced from top quality reputable suppliers, all our food is fresh, seasonal and where possible local. Our Gaslight Gin is distilled by Owen in Bethnal Green.
  • Q. Do you have gluten free options?
  • A. Yes, we have many, including vegetarian and vegan breakfasts which can be requested gluten free, we also prepare gluten free sandwiches too, or try our nachos.
  • Q. Do you have gluten free pancakes?
  • A. Unfortunately we do not do gluten free pancakes at the moment.
  • Q. Is the meat Halal?
  • A. Our chicken is Halal, however, no other meats are Halal and we operate a non Halal kitchen.
  • Q. Can you do ‘no nuts’ ?
  • A. Unfortunately we cannot guarantee no nut traces as we use nuts in our kitchen.

Our team here at Polo Bar are not just staff, but the people who bring the Polo Bar to life.

Customer service is a big focus at the Polo Bar, and we reward team members accordingly, we have found that our people need recognition, development growth, as well as money in their pockets

Many team members progress into their perfect job role and advance their careers with us

Join our team - call us on 020 7283 4889 Or email: info@polobar.co.uk with your CV.